As a patient at the Outpatient Surgery Center of Hilton Head, you have the following rights:
- To receive services without regard to race, color, age, sex, sexual orientation, religion, marital status, handicap, national origin or sponsor.
- To be provided reasonable and safe physical accommodations.
- To be provided a secure environment for self and property.
- To be treated with respect, consideration and dignity.
- To expect physicians and staff to respect your privacy and keep all information pertaining to your care confidential.
- To expect that all disclosures and records are treated confidentially, except when required by law, and to be given the right to approve or refuse their release.
- To receive information from your physician regarding diagnosis, treatment and prognosis and to participate in decisions regarding your care. When it is medically inadvisable to give such information to the patient, the information is provided to a person designated by the patient to be a legally authorized person.
- The right to choose your health care provider.
- To know by name and position the person caring for you. Physicians and staff will introduce themselves and wear identification badges.
- To receive from your physician information necessary to give informed consent prior to the start of any procedure and/or treatment, except in emergencies.
- To be believed if you say you have pain and to have your pain managed by a concerned staff member as quickly and effectively as possible.
- To have complaints and grievances responded to attentively and with a speedy resolution.